At Bifrost, the protection of your personal data is a priority.
When you use our platform, accessible from the website https://bifrost.re (hereafter the "Platform"), we are led to collect personal data about you.
The purpose of this policy is to inform you about how we process this data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR").
The person in charge of the collection and processing of your personal data is the company Bifrost, SAS registered at the RCS of Nanterre under the n°893 727 883, whose head office is located 65 Rue de la Croix - 92000 Nanterre (hereafter: "We").
Personal data is data that can be used to identify an individual directly or by cross-referencing with other data.
We collect data that falls into the following categories:
Mandatory data are indicated when you provide us with your data. They are indicated by an asterisk and are necessary to provide you with our services.
Purposes
Legal basis
Retention Periods
Provide our services available on our Platform
Management of prospect information
Creation of a personal account
Execution of pre-contractual measures taken at your request and/or execution of the contract that you or your company have signed with Us
In case of account creation: your data are kept for the duration of your account.
If your account is inactive for 2 years, your personal data will be deleted.
In addition, your data may be archived for evidentiary purposes for a period of 5 years.
Improve our services
Our legitimate interest in improving our services
Recording of telephone calls: 6 months from the date of collection
Telephone call content analysis documents: 1 year after collection
Build a file of customers and prospects
Our legitimate interest in developing and promoting our business
For customers: data is kept for the duration of the contractual relationship.
For prospects: data is kept for a period of 3 years from your last contact, for prospecting purposes.
Adresser des newsletters, sollicitations et messages promotionnels
Our legitimate interest in retaining and informing our customers and prospects of our latest news
The data is kept for 3 years from your last contact with Us.
Respond to your requests for information
Our legitimate interest in responding to your requests
The data is kept for the time necessary to process your request for information and deleted once the request for information has been processed.
Comply with legal obligations applicable to our business
Comply with legal obligations applicable to our business
For invoices: invoices are archived for a period of 10 years.
Process your applications
Execution of pre-contractual measures
The data is kept for the duration of the processing of your application.
If your application is not successful, we may wish to retain your data and will let you know if this is the case. If you do not object to the storage of your data, we will store the data for 2 years from the date of your last contact.
Elaborate statistics (of navigation, of the audience of the site, etc.).
Our legitimate interest in analyzing the composition of our customer base and improving our services
The data is kept for 13 months.
Gérer les demandes d’exercice de droits
Our legitimate interest in responding to your requests and keeping track of them
If we ask you for proof of identity: we keep it only for the time necessary to verify your identity. Once the verification is completed, the proof is deleted.
If you exercise your right to opt-out of receiving marketing communications: we keep this information for 3 years.
Information to manage your requests to exercise your rights under the GDPR will be kept for 2 (two) years from the date of the request.
Will have access to your personal data:
Your data is kept and stored for the duration of the processing on the servers of OVH CLOUD located in the European Union.
The processing does not involve any transfer of data outside the EEA.
However, should this occur, we will put in place contractual mechanisms and binding legal processes to transfer personal data in accordance with applicable regulations.
Bifrost is committed to ensuring the security of your personal data by taking all physical, technical and organizational measures to ensure the confidentiality, integrity and availability of personal data, including encryption and anonymization.
In this respect, we require our employees and partners to comply with strict rules regarding the protection of personal data.
You have the following rights regarding your personal data:
You can exercise these rights by writing to us at the address below. We may ask you to provide us with additional information or documents to prove your identity.
To learn more about how we manage cookies, please see our Cookie Policy.
Contact email : tristan.garrec@bifrost.re
Contact address : 65 Rue de la Croix - 92000 Nanterre
We may modify this policy at any time, in particular to comply with any regulatory, legal, editorial or technical developments. These modifications will apply as of the effective date of the modified version. You are therefore invited to regularly consult the latest version of this policy. Nevertheless, we will keep you informed of any significant changes to this Privacy Policy.
Effective Date: May 19, 2022
Mandatory data are indicated when you provide us with your data. They are indicated by an asterisk and are necessary to provide you with our services.
Mandatory data are indicated when you provide us with your data. They are indicated by an asterisk and are necessary to provide you with our services.
While you are browsing our Site, cookies, pixels and other tracking devices (hereinafter referred to together as "Cookies") are deposited on your browser.
A cookie is a small file, often encrypted, stored in your browser or your terminal and identified by a name. It is deposited when you consult a site or an application. Each time you return to the site or application in question, the cookie is retrieved from your browser or terminal. Thus, each time you consult the site or application, the browser is recognized.
The deposit of these Cookies is likely to allow us to access your navigation data and/or personal data concerning you.").
Technical and functional cookies are necessary for the proper functioning of the Site and to provide you with our services. They are used throughout your navigation, in order to facilitate it and to execute certain functions.
A technical cookie may, for example, be used to remember the answers you provide in a form or your preferences regarding the language or the presentation of the Site, when such options are available.
Advertising Cookies may be created not only by our Site but also by other websites and applications that display advertisements, announcements, widgets or other elements on the displayed page.
These cookies may be used to personalize and measure the effectiveness of advertising or to perform ad targeting.
Content personalization cookies allow us to offer you content that is most likely to correspond to your interests, based on your browsing profile. Your browsing profile is based on the content you have already viewed.
Social network cookies allow you to share content from our Site on social networks and to make known, on these networks, your opinion or your consultation of our Services by clicking on the "like" and "share" links.
These Cookies may also allow us to track the navigation of users on the Site.
We invite you to consult the privacy protection policies of the social networks that generate these Cookies, in order to learn about the purposes for which the browsing information that they may collect thanks to these Cookies is used and the methods for exercising your rights with these social networks.
These cookies allow us to measure the number of visits, the number of pages viewed and the activity of users. They may collect your IP address to determine the city from which you are connecting. Analytical cookies allow us to generate statistics on the number of visitors to our site and the way they browse, in order to improve our performance. The Cookies used also allow us to identify navigation problems and eventually solve them.
We may use advertising, content personalization, social networking or analytical cookies. You will be informed when you first visit the Site using these Cookies. You will then be asked to accept or decline them in the manner described below.
Some cookies do not require your consent, such as
- Technical and functional Cookies that are necessary for the operation of the Site.
- Certain audience measurement Cookies or Cookies that allow us to test different versions of the Site for the purpose of optimizing editorial choices.
All other Cookies require your consent. These are advertising cookies, social networking cookies, content personalization cookies and certain audience analysis cookies. You can freely choose to accept or refuse the use of these Cookies.
You can accept or decline these Cookies when you first visit the Site.
Your choices to accept or decline cookies will be retained for a period of six (6) months.
You are free to withdraw your consent and more generally to modify your preferences at any time, via the following link.
It is also possible to configure your browser to accept or refuse certain cookies.
Each browser offers different configuration methods:
- For Chrome: go to the "Settings" menu and click on "Privacy and Security. Finally, click on "Authorization" and "Cookies and site data";
- For Safari: go to the "Settings" application and then go to Safari. Click on the "Privacy and Security" tab. You can now choose to block all cookies;
- For Iphone: go to the "Settings" menu, then "Safari", click on "Cookies". You can now choose to block all cookies;
- For Android: go to "Chrome", click on the tab " " at the top right of the screen, then on "Site settings" and then on "Cookies". You can now choose to accept or block cookies.